We respect the privacy of our online visitors and recognise the importance of protecting the information collected about you. We will use the information we collect about you carefully, lawfully and in accordance with all applicable UK date protection legislation from time to time in place.
When a purchase is made we ask for your name, telephone number, e-mail address, delivery address, shipping address and payment method details. This information will be used to process the order, payment, fulfil/deliver your order and manage your account. We may use your information for the purpose of prevention and detection of fraud.
We do not store your financial details (credit or debit card numbers).
We do occasionally make names and addresses available to companies whose products we think may interest you unless you have told us not to. From time to time, we may also send information about products and services and details of promotions and special offers from Whitestep. If you do not wish to be contacted for marketing purposes or you do not wish for us to share your details with any third parties, you may unsubscribe by sending an e-mail to us at firstname.lastname@example.org.
Should you wish to change any of the information we hold about you please log into your account. If you are not able to do this please email us at email@example.com.
Cookies are text files which are saved in the browser on your computer by websites you visit. Cookies can be used to track a user’s navigation through the website and store the information in the user’s browser. Cookies can also be used to store information regarding user preferences, items added to a shopping basket, verify if a user is logged in and other useful functions. This information should make your web site visits more productive. Cookies do not identify users personally but they do identify each user’s computer. Your browser software can be set to accept or block cookies and most browser software is initially set up to accept them. Please consult your browsers Help documentation if you are unsure as to how to change this setting or visit this webpage.
If you would like more information about cookies, www.allaboutcookies.org has further information.
Below is a table showing the cookies we use and why we use them:
|PHPSESSIONID||This cookie is “strictly necessary” to the working of this website. It’s the cookie that remembers what you’ve added to your shopping basket as you navigate through the website. You may refuse this cookie. However, if you do refuse this cookie you will not be able to make a purchase through this website.|
|These are Google Analytics cookies. They are used for analytical purposes only. They provide me with data about the number of visits the website gets, which pages are visited and how long is spent on each page. It also helps identify if a user returns to the site. All data is collected anonymously and is aggregated so you can not be personally identified in anyway.|
|These cookies are set in your browser when you log into the “Trade” area of the website. They are used to indicate to the website that you are logged in. They are “strictly necessary” for the correct functioning of this area of the website. You may change your browser settings to block these cookies. However, you will then be unable to log in and use the trade area.|
|Various Cookies||Several cookies are set by YouTube if you chose to click through to their website via one of the videos embedded on several pages of this website. If you stay on this website to watch the video no cookies will be set in your browser.|